Outsourced QA Services Archives - iXie Gaming https://www.ixiegaming.com/blog/tag/outsourced-qa-services/ Where Games Level Up Fri, 20 Sep 2024 14:19:29 +0000 en-US hourly 1 https://wordpress.org/?v=6.6.1 https://www.ixiegaming.com/wp-content/uploads/2022/10/cropped-ixieLogo-120x120.png Outsourced QA Services Archives - iXie Gaming https://www.ixiegaming.com/blog/tag/outsourced-qa-services/ 32 32 Why simulation games are still relevant? https://www.ixiegaming.com/blog/game-simulation/ https://www.ixiegaming.com/blog/game-simulation/#respond Tue, 19 Dec 2017 08:42:59 +0000 https://ixiebackupstg.wpengine.com/blog/?p=1261 Simulation games are booming in 2024! They offer escapism, realism, education, and creativity. Discover why they're so appealing and the exciting future ahead

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Have you ever dreamed of ruling a kingdom, managing a busy city, or exploring the vastness of space? Simulation games have always fascinated players with their immersive worlds and endless possibilities. With technology advancing so quickly, you might wonder if these games are still relevant. The answer is yes—simulation games are not only surviving but thriving, offering a mix of fun, education, and personal growth. 

From early text-based adventures to today’s incredibly realistic virtual worlds, simulation games have come a long way while keeping their core appeal. In this blog post, we’ll look at why these games remain so popular. We’ll explore the psychology behind why we love them, and the exciting future ahead. Get ready to learn why simulation games are thriving in 2024. 

Why Players Love Simulation Games?

Simulation games are special because they offer more than just fun. They connect with our deep desires and provide a rich experience that appeals to players in many ways.

Escapism 

Simulation games offer a refreshing escape from everyday life. They let players become a daring pilot, a skilled chef, or even a powerful sorcerer. Games like “No Man’s Sky” allow you to explore unknown worlds, while “SimCity” lets you build and manage a bustling city. These games take you to imaginative places where you can be anything and do anything you dream of. 

Realism

Simulation games let you experience exciting activities that might be impossible in real life. Ever wanted to fly a jumbo jet, perform open-heart surgery, or run a busy farm? These games make it possible. They offer a fun and safe way to try out different jobs, hobbies, and lifestyles, fulfilling our natural curiosity and desire for new experiences. 

Learning and Skill Development

Simulation games might look just fun, but they can teach a lot. They help players learn about complex things like city planning, managing resources, flying planes, and even medical procedures. By playing these games, making choices, and dealing with the outcomes, players build important skills. These include critical thinking, problem-solving, and strategic planning, which are useful in real life. 

Creativity and Expression

One of the best things about simulation games is the freedom they give for creativity. Many of these games have great building and customization tools, letting players design their dream homes, make detailed gadgets, or even create entire worlds. This open-ended setup makes players feel in control and proud as they see their ideas come to life in amazing detail. 

Simulation games are popular for many reasons beyond just being fun. They let you escape from real life, teach you new things, and spark your creativity. Whether you want a break from reality, to learn new skills, or to express your creativity, simulation games have something for everyone. 

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The Psychology Behind Simulation Games

Simulation games do more than just entertain; they use basic psychological principles that make them very engaging. Let’s explore the deep human desires and motivations that make us love these virtual worlds:

Gamification of Everyday Life

Simulation games have become very popular, and their influence is now seen in our daily lives, from fitness apps to productivity tools. This trend, known as “gamification,” uses game-like features such as points, badges, and leaderboards to make everyday tasks more fun and rewarding. Why does this work? Because it appeals to our natural desire to achieve, be recognized, and make progress. 

The Power of Choice and Agency

In simulation games, we don’t just watch—we take part and make decisions that shape the world. Whether we’re picking a career in “The Sims,” building a civilization in “Civilization VI,” or running a hospital in “Two Point Hospital,” our choices are important. This makes us feel powerful and in control, something we might not always feel in real life. 

Flow State and Immersion 

Have you ever lost track of time while playing a simulation game? That’s the power of the flow state—a state of deep focus and enjoyment where we become fully absorbed in what we’re doing. Simulation games are especially good at creating this flow state because they have clear goals, immediate feedback, and a steady stream of challenges and rewards. This engaging experience not only entertains us but also provides a break from stress and anxiety, helping us recharge and refocus. 

The psychology behind simulation games involves gamification, a sense of control, and the flow state. By understanding these principles, we can better appreciate why this genre is so appealing. It’s not just about having fun—it’s also about meeting our basic human needs for achievement, control, and immersive experiences. 

The Future of Simulation Games

As technology keeps advancing, simulation games are becoming more immersive, engaging, and transformative. The market reflects this trend, making the simulation games market one of the fastest growing in the gaming industry. A study by Grand View Research found that the gaming simulator market was worth $6.87 billion in 2023 and is expected to grow at a rate of 13.1% from 2024 to 2030. This growth is due to the rising demand for realistic gaming experiences and new technological developments. These numbers show how important this industry is now and how much it will grow in the future. 

Let’s look into the future and see the exciting possibilities that are ahead, driven by this amazing growth: 

Emerging Technologies 

Virtual reality (VR) and augmented reality (AR) are already transforming simulation games, providing incredible levels of immersion. Imagine sitting in the cockpit of a fighter jet in “DCS World,” feeling the engines’ vibrations and the wind on your face. Or walking through your carefully built city in “Cities: Skylines,” interacting with its residents and watching their daily lives. As VR and AR technologies improve, we’ll see even more amazing experiences that blur the line between virtual and real. 

Artificial intelligence (AI) will also play a crucial role in the future of simulation games. AI-powered characters can act more realistically, responding to player choices and creating dynamic, unpredictable stories. Picture negotiating with a clever AI diplomat in a political simulator or battling a tough AI opponent in a strategy game. The possibilities are endless, and AI promises to make simulation games more realistic and complex than ever before. 

New Genres and Subgenres 

The simulation game genre is always changing. New types of simulation games keep coming out, showing us new possibilities. We now have simulation games that deal with social issues, explore historical events, or even venture into fantasy worlds. Picture yourself managing a refugee camp in a war-torn country, reliving important moments in history, or running your own magical academy. As developers keep experimenting and coming up with new ideas, we can expect a variety of simulation games that appeal to many different interests. 

The Democratization of Game Development 

The democratization of game development tools like Unreal Engine and Unity is empowering aspiring creators to bring their simulation game visions to life. Indie developers can now create high-quality simulations with stunning visuals and intricate gameplay mechanics, no longer limited to large studios. This has led to a surge in creativity and diversity within the genre, as developers from all backgrounds contribute their unique perspectives and ideas. 

The future of simulation games is full of exciting possibilities. As technology advances and game development becomes more accessible, we can look forward to a golden age of simulation games that transport us to new worlds, challenge our minds, and expand our horizons. Whether you’re an experienced gamer or new to the genre, the future of simulation games promises something for everyone. So, get ready for an unforgettable journey into the virtual frontier!

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Conclusion

What’s your favorite way to escape? Is it a busy city, a peaceful farm, or even outer space? Simulation games, from simple text-based ones to today’s immersive virtual worlds, offer endless possibilities. 

These digital playgrounds let us explore our deepest desires for control, skill, and the excitement of “what if.” They entertain us, teach us, and empower us, blurring the lines between reality and imagination. As technology advances rapidly, the future of simulation games looks brighter than ever. 

So, fellow gamers, what simulation worlds are you exploring? What new features are you most excited about? Share your thoughts below, and let’s celebrate the amazing power of simulation games together. 

FAQ’s:

Q1. What are simulation games?

Simulation games are a genre of games that mimic real-world activities and scenarios, allowing players to experience them in a virtual environment. They can range from managing a city or farm to piloting aircraft and exploring space.

Q2. Why are simulation games still popular?

Simulation games remain popular because they offer escapism, realism, education, and creativity. They allow players to experience activities and roles they might not be able to in real life, while also providing opportunities to learn new skills and express their creativity.

Q3. How do simulation games provide escapism?

Simulation games let players step into different roles and worlds, such as managing a bustling city in “SimCity” or exploring unknown planets in “No Man’s Sky.” This allows for a temporary escape from the everyday routine.

Q4. Can simulation games help in learning and skill development?

Yes, simulation games can teach complex concepts and skills like city planning, resource management, and even medical procedures. Players can develop critical thinking, problem-solving, and strategic planning skills through these immersive experiences.

Q5. What role does realism play in simulation games?

Realism in simulation games enhances the experience by allowing players to engage in activities that mimic real-life scenarios, such as flying planes or performing surgeries. This adds to the immersion and satisfaction of achieving tasks that are complex and rewarding.

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The Art of Bug Reporting https://www.ixiegaming.com/blog/the-art-of-bug-reporting/ https://www.ixiegaming.com/blog/the-art-of-bug-reporting/#respond Fri, 08 Sep 2017 11:48:43 +0000 http://ixiebackupstg.wpengine.com/?p=895 Introduction Finding a bug has always meant that half the work is done. Validating the bug with the developers makes or breaks the effort taken in finding the bug. Usually, a lot of bugs are overlooked due to the fact that the explanation has been poor/incomplete/ under-defined. At the other end of the spectrum, the...

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Introduction

Finding a bug has always meant that half the work is done. Validating the bug with the developers makes or breaks the effort taken in finding the bug. Usually, a lot of bugs are overlooked due to the fact that the explanation has been poor/incomplete/ under-defined. At the other end of the spectrum, the bug’s explanation has been extended to the point of exhaustion. The following blog will break down the factors that need to be considered while writing any bug.</strong >

Background

Since my entire career has spanned around the video game industry, I will be citing examples based on my experience. I have been in the industry for over 14 years and have witnessed a lot of trends changing in the approach. This may not be the most modern in comparison to the available technology and reporting tools. But this is the core learning that every tester should have and I feel that it is an important skillset to upgrade with the testing knowledge.

Any tester who has his core concepts set right in the testing industry will have the potential to excel in any form of QA. While the topic is very simple, mastering it is a challenge that is faced by many. This blog will not just explore into the base rules of writing a bug but will also help to map the tester’s thought process. This will help them articulate and convey what they want to say in real world scenarios.

Game Testing

Problems

Following are the problems / overlooked issues while writing a bug:

  • Lack of game knowledge
  • Usage of phrases/terminology
  • Condense steps to reproduce
  • Proofreading
  • Review of bugs
  • Severity versus priority
  • Easier method of reproducing the bug
  • Summary
  • Reproduction rate

Solution

Research on documentation  

This is probably the most important aspect before testing the game. The game documentation will contain names of objects used in the game world. Knowledge of these names creates the world of difference between the explanations being vague / commonly worded to specific instructions which are to the point. This does not just help to explain the bug but to show the developers that you are aware of the game and know all the intricate details while writing a bug. Most of the games also have zone markings in each level which is usually not shown in-game. These markings on the documentation will help shorten the bug and be very specific in the description.

Example: the sentence “Level 18: After crossing the barricade of cars, observe the abandoned bus near the wall. If the bus is to the left-hand side, continue straight till you find the 4th house to the right. This is the gray house with the broken window on the first floor. Enter this house through the back, head to the living room and observe the missing texture above the fireplace.” Can be rewritten as “Level 18: Zone 3, House no 18. Enter the back door and head to the living room. Observe the missing texture above the fireplace.”

Also, with bug writing, it’s helpful to use the consistency of words while describing a bug. Words like user/player, input names, character names, game specific objects, weapons and other game factors need to follow the same game terminology. This consistency will help to describe the game better.

Usage of phrases/terminology – A lot of games use real-world objects. Even the game environment settings are taken from famous buildings/areas and some games even are set in famous cities. A back research of the place where the game is set and the culture research will help to not just test the game but also give inputs on things which do not align with the game.

The areas of research which can help in identifying the culture are:

  1. Game environment – City/Famous places etc
  2. The involved city’s background
  3. The people’s way of life
  4. Art/Music /Entertainment
  5. Climate
  6. Basic flora/fauna
  7. Social festival/events

Steps to reproduce

The best way to write a bug is to write the STR before writing the rest of the bug. By focusing on the STR at first, the bug is easily divided into sections. This will help to break down the bug and explain it better.

The best way to write a bug is to have the STR condensed to 5 basic steps. This helps in keeping the main explanation of the bug focused and removes all unnecessary information. To make this easier, I have broken down how a typical bug needs to be described:

  1. Step 1: Game mode (Single player, multiplayer, campaign, mini-game etc.)
  2. Step 2: Which area/level/map
  3. Step 3: Which location?
  4. Step 4: Steps were taken to create the bug
  5. Step 5: What is the bug

I find this practice not just useful while writing a bug but by putting it in any real life explanation, I find it very easy to explain multiple varieties of things. It helps you keep your mind object oriented and focus on the end issue you want to convey.

In the above 5 step analogy, there will be issues where step 3 and 4 may need a further breakdown. This is not a hard and fast rule but a basic interpretation of what needs to be conveyed. While there can be more or lesser steps, this is the optimal approach to writing a bug. This method will remove the unnecessary information and keep the focus on the main issue.

It is human nature to drift away when exposed to a long explanation. Keeping it short will definitely retain the focus and convey the point. With these points in mind, the maximum acceptable STR needs to be within 8 steps.

Proofreading

The best way to write a bug is with Word or any other formatting tool for documents. They not only help you with spelling errors but also assist you with grammatical mistakes.

One area which has been a concern with a writing of bugs is the usage of tenses. Many, who write bugs, do mess up when it comes to writing a bug while explaining the tense. The below link is a small example of how the sentence needs to be structured.

http://www.english-for-students.com/Tenses.html

Bug review

This is a personal growth progress. Testers need to keep a track on how many bugs they reported, the severity of the bug and the days when they reported it. This helps to track a pattern of their areas covered, the maximum productivity of the week and the amount of contribution they have to the project.

One major thing that they need to track is a number of bugs they reported versus a number of bugs that returned with ‘need more information’ or ‘moot’. This will help to track the quality of bugs reported. This is important in a tester life as it reveals two important things:

  • The bug did not make sense
  • The tester did not understand if it was a bug or a feature

The second part is a bigger worry because the tester has not had the knowledge transfer and hence, he/she are not empowered with the game. As testers, we are expected to be masters of the game and the tools we work with. Any issue in this area shows weakness and does not instill confidence of the developers.

Severity versus Priority

This has to be the most challenging debate with testers and developers. An A class bug need not be fixed even if it feels important. Now suppose the player entered a car, drove it to a port, took a boat, hooked the character to a plane, jumped off and stole a bike, then ran into the wall which crashed the game. This bug is an A class in severity. But, consider how many gamers will attempt the same stunt while reproducing this bug. This will be less than 8% of the gamers who find this issue by mistake. If they reload the game and they’re saving progress is still intact, they don’t even bother about this issue. Consider all the games that have a strict schedule or timeline. When the game is about to release, an issue with this probability is low, will be overlooked. On the other end of the spectrum, if the player chooses the left side of the bridge to cross, the screen goes blank for 5 seconds, there is still a 50% probability that gamers will face it. This is not an A class issue, but since the probability of gamers facing that issue is still high. This issue will feel important to the end user’s overall game experience.

Hence the priority of the issue does take a front step. The entire development team does focus on releasing the product on the issued date while maintaining the maximum quality. We need to respect the fact that everyone works on a certain timeline. As a QA member, we need to focus on the issues which will change end user experience. This does not mean a tester does not report all edge case issues. We as testers have our primary fulfillment to report any issue that we encounter.

Game QA Services

Alternate bug repro steps

While we find a bug, it’s not necessarily the best way to find the bug. We may be testing some other function in the game while we encounter the bug. The tester needs to be intelligent enough of the end cause of the bug and then retrace the steps that actually caused it. In this method, we encounter several other possibilities which caused this issue. We can take the simplest form to reproduce the bug. This will also teach us the root cause of the bug.

Example: On a calculator app, if I did 2*5, it crashed. While this scenario might be correct, it may fix the bug only for this calculation. But had I done 10+0, 20-10, 200-190, 20/2, etc, I would have found the same issue. The end result proving that the app has an issue with 10 being the result rather than 2*5 being the error. Hence, research into the issue and come up with alternatives. This will always help to narrow down the issue.

Summary

This is vital not just to explain the bug in a short form but it helps other testers to check if a bug is logged. Most database search strings involve looking at summary first. If the summary is optimized, the tester will spend lesser time searching for an issue instead of logging one. The summary needs to be crisp, precise and hold all important information within a sentence.

While writing a summary, know that the issue always takes precedence over other factors like location, game mode, user level etc. This will help to narrow down the issue and create a referral point for any other tester who wants to look up the issue.

Reproduction rate

This has been ignored by most testers. The above point of having alternate repro rate is vital to me having to emphasize this. Just because you find an issue doesn’t mean it’s down to the code or art. There are several other factors involved. There can be issues with the hardware or any software in the background which is causing interference. This may not seem like the bug you wished for but it is worth its weight 10 times in gold. Any background app/hardware which causes an issue to the running game, the developers spend much more time fixing this because they wouldn’t want the user to be deprived of any other app to accommodate the game. This can be a big deal since most users will blame the game and leave it to accommodate the app instead. This can be a huge negative publicity to the game and most developers tend to avoid being in this state.

Conclusion

As this blog tends to dwell on the issues that need to be addressed while writing a bug, it isn’t necessarily a bible to enforce how a bug is written. The tester has full control on what needs to be conveyed in the bug. All this article wishes to cover is the fact that a bug can be so much more powerful when carrying the right message. Do follow these steps and believe in it for it can be a useful method to showcase the thought process. It will not just help you in writing a bug but also assist you in formulating your thoughts.

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Game Testing: Partnering for Quality https://www.ixiegaming.com/blog/game-testing-partnering-for-quality/ https://www.ixiegaming.com/blog/game-testing-partnering-for-quality/#respond Mon, 05 Jun 2017 11:36:26 +0000 http://ixiegaming.com/?p=19 Reliability, quality assurance at competitive costs make iXie the ideal testing partner for this video games publisher. CLIENT PROFILE A leading global firm based in the US was developing a software tool for workforce management, employee attendance marking, collecting labour data and generating attendance summary of a large workforce. The software was developed using .NET technologies...

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Reliability, quality assurance at competitive costs make iXie the ideal testing partner for this video games publisher.

CLIENT PROFILE
A leading global firm based in the US was developing a software tool for workforce management, employee attendance marking, collecting labour data and generating attendance summary of a large workforce. The software was developed using .NET technologies and AJAX and Oracle 10G was the database used.
The client was scouting around for the right testing partner, one who had the capability to manage the testing process at rapid speed, without sacrificing quality. Importantly, the QA team at the client site wanted a 100% automation-driven testing process, to reduce time-to-release, for every build.  Also, the project needed handling of multiple data sets for a highly data intensive application.
KNOWLEDGE CHALLENGES
The client had attempted to create an in-house testing team but faced certain hurdles:

  • Games need to be tested on the right devices for accurate quality assurance. For this, the client needed to invest in the devices, which would become redundant after the game was released.
  • The second challenge was to hire key, experienced QA personnel, which added to the costs.
  • Assets also add to overhead costs, an additional drain on the finances of the publishing company.
  • In-house testing would dilute the focus of the company from publishing to managing the testing assets.

The ideal solution was to look for a testing partner with its own asset base to outsource quality assurance too.

ADVANTAGE iXie
Some of the qualities the publisher for including:

  • The asset base
  • The experience level
  • Cost competitiveness

iXie’s game testing proved to be the right fit for the client because of our experience in testing across devices.
We were able to perform testing on:

  • Our testing lab houses mobile devices and Tablets of all kinds – Android, iOS, Windows and Amazon Kindle
  • We also have gaming PCs & Laptops to support game titles
  • We have experienced personnel, averaging 12 years of experience in game testing.
BENEFITS OF USING iSAFE
One of iXie’s key and standard approaches to testing is to work closely with the client’s third party developers in planning and executing the project, interacting with them in real time. Our key ingredients for testing success are:
PLANNING
Our work was mapped out to include testing for:

  • Functionality
  • Compatibility
  • Compliance
  • Regressions
  • Smoke
  • Test case preparation

Why iXie

INVESTMENT
After understanding the requirements for the testing, we invested in:

  • Purchase of mobile devices
  • Purchase of high-end PCs
  • Network (exclusive leased line, backup network lines)
  • Firewall
  • Hiring of full-time resources
IMPLEMENTATION

  • Execution – we worked closely with the client right from the alpha stage of the project, then beta, close master, soft launch, global launch and maintenance, updates and patches
  • Shared daily status report
  • Shared Weekly status report
  • Tracked a milestone checklist
  • Maintained an iOS compliance and compatibility checklist
COMMUNICATION
We maintained communication with the client, thus retaining their trust and updating them of progress periodically through multiple tiers:

  • Chat based – Skype, Slack
  • Audio conferencing bridges
  • Video conferencing bridges
  • Email communication
  • Bug database (JIRA/Mantis)
These four steps ensure that the game to be tested is understood well, the test cases prepared, each level tested methodically and the client provided with the right information critical to the success of the game.
BENEFITS OF iXie GAME TESTING
We at iXie go the extra mile to make sure the projects we undertake are delivered successfully, on time, every time. To ensure this, we equipped ourselves suitably:

  • Rapid scalability of resources – our team was beefed up from 8 to 80 in two months. This helped us complete the project on time.
  • Infrastructure: We spruced up our infrastructure to suit the needs of the project, thus covering every aspect of testing.
  • Effective Communication: Continuous interaction with the customers and their third-party developers helped us gain their confidence and test in real time.
  • Suggestions and Improvements: Based on our vast experience in game testing, we made suggestions to the customer on game design and monetization. This not only got positive feedback, but the suggestions were implemented and enhanced the quality.
TOOLS
Defect Management Tool – JIRA
METRICS
15,000 test cases were developed
KEY PROJECT STATISTICS
Team size: 80
Duration: 7 + months

Accolades –
I can’t say enough about how great this team has been.
We have had a launch on 4 platforms – first geo-locked, and then world-wide.
The team has been very adaptive to last minute overtime requests, and have done so cheerfully.
They have been integral to a very successful launch (we are number #3 in Apple store worldwide).
We also have a 5 star rating in the Apple store.
In other words – this team is excellent.
There is nothing they need to improve right now.

-QA Manager of a billion dollar gaming firm in the US

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